sales.us@omicusa.com

+1 503 223 1497

Q. How do I submit a sample?

Please fill out a Sample Submission Form for your sample type. It is imperative that the form be included or emailed with the sample in order to begin testing. Sample entry and analysis will not begin until a completed Sample Submission Form is received.

Sample forms can be e-mailed to sales.us@omicusa.com.

Q. How much sample do I need?

Please contact us to discuss the required amount of a sample.

Q. How do I prepare my sample for shipment?

Each sample should be secured in its own container and properly sealed to prevent cross contamination and leaking.
Samples that need refrigeration should be shipped in a cooler or insulated box on ice.
Each sample should be visibly labeled and match the included submission form.
Normal receiving hours are Monday-Friday, 8:30 am – 5:00 pm Pacific Time (after hours receipt may be scheduled in advance).

Q. Where do I send my sample?

Please send all samples, together with Sample Submission Form, to the following address:

OMIC USA Inc.
3344 NW Industrial St.
Portland, Oregon 97210

Q. How long does testing usually take?

Chemical lab: 7 business days
GMO lab: 5 business days
Microbiological lab: 1 to 5 business days (depending on analysis type)
Nutrition: 10-15 business days (depending on sample type)

Rush analysis is available upon request – availability is determined at the time a sample is submitted.  Additional fees will apply.

Q. Can I have my sample rush ordered?

In most cases, we offer rush analysis on Pesticides, Herbicides, GMO, DNA, and Mycotoxins. The amount of time needed depends on how many samples are already in-house, how many samples need to be tested, and the type of sample being analyzed. Typically, clients can rely on the following timelines:

Pesticides/Herbicides/Mycotoxins:

Rush 5-day analysis: Add 50% of the original cost
Rush 3-day analysis: Add 100% of the original cost

GMO/DNA:

Rush 3-day analysis: Add 50% of the original cost
Rush 24-hour: Add 100% of the original cost

Q. How much will my analysis cost?

Please contact us for pricing guides based on the type of testing you are looking for.

Q. How do I pay for my analysis?

We currently accept the following methods of payment:

  • Credit Card (Visa, Mastercard)
  • Check
How will I receive my results?

Currently OMIC USA Inc. offers e-mailed electronic copies of results. Upon request we can issue hard copies as well.

We are implementing a new LIMS system, and in the future look forward to providing electronically available and accessible reports through our new portal system!

Q. What certifications does OMIC USA Inc. have?

Please see our Accreditations & Memberships section for a full list and description of each certification.

Q. Can OMIC USA Inc. perform testing for the FDA and USDA?

Our laboratory has worked with several clients to complete analytical requests from the FDA and USDA. OMIC USA Inc. is familiar with required methods from both organizations, and welcomes the opportunity to perform this kind of testing.

Please contact us to discuss your specific needs.

 

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